{"id":10072,"date":"2025-03-28T02:28:05","date_gmt":"2025-03-28T02:28:05","guid":{"rendered":"https:\/\/tqmtours.com\/?page_id=10072"},"modified":"2026-03-04T04:52:25","modified_gmt":"2026-03-04T04:52:25","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.tqmtours.com\/es\/refund-policy\/","title":{"rendered":"Pol\u00edtica De Reembolso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10072\" class=\"elementor elementor-10072\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f1884d5 e-flex e-con-boxed e-con e-parent\" data-id=\"2f1884d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e58b4b6 elementor-widget elementor-widget-text-editor\" data-id=\"4e58b4b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<!-- Structured Data for SEO -->\n<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\\\/\\\/schema.org\",\n    \"@type\": \"WebPage\",\n    \"name\": \"Refund Policy for Tequila Tours | TQM Tours Guadalajara\",\n    \"description\": \"Review the TQM Tours refund policy for tequila tours in Guadalajara and the Tequila Valley. Learn how refunds are processed for distillery tours, train tickets, and private tequila tours.\",\n    \"url\": \"https:\\\/\\\/tqmtours.com\\\/refund-policy\"\n}<\/script>\n\n\n<style>\n\n.tqm-policy{\nmax-width:900px;\nmargin:auto;\nfont-family:Arial, sans-serif;\nline-height:1.7;\ncolor:#333;\n}\n\n.tqm-policy h1{\nfont-size:34px;\nmargin-bottom:10px;\n}\n\n.tqm-policy h2{\nmargin-top:40px;\nborder-bottom:2px solid #eee;\npadding-bottom:8px;\nfont-size:24px;\n}\n\n.tqm-policy h3{\nmargin-top:20px;\nfont-size:18px;\n}\n\n.tqm-policy ul{\npadding-left:20px;\n}\n\n.tqm-policy li{\nmargin-bottom:10px;\n}\n\n.tqm-highlight{\nbackground:#f7f7f7;\npadding:18px;\nborder-left:4px solid #b68d40;\nmargin:25px 0;\n}\n\n.tqm-footer{\nmargin-top:50px;\nfont-size:14px;\ncolor:#666;\n}\n\n<\/style>\n\n\n<article class=\"tqm-policy\">\n\n<header>\n\n<h1>Refund Policy for Tequila Tours in Guadalajara | TQM Tours<\/h1>\n\n<p><strong>Last updated:<\/strong> March 3, 2026<\/p>\n\n<p>\nThis refund policy explains how refunds are handled for tequila tours booked with TQM Tours in Guadalajara and the Tequila Valley. Because our experiences involve reservations with distilleries, transportation providers, restaurants, and train operators, refunds depend on the policies of the partners involved in the tour.\n<\/p>\n\n<p>\nFor full details about cancellation deadlines, please review our \n<a href=\"\/cancellation-policy\/\">Pol\u00edtica De Cancelaci\u00f3n<\/a>.\n<\/p>\n\n<\/header>\n\n\n<div class=\"tqm-highlight\">\n\n<strong>Important:<\/strong> Many parts of your tequila tour \u2014 including distillery visits, private transportation, and train tickets \u2014 are prepaid to local partners once your reservation is confirmed. Refunds can only be processed once those partners return funds to TQM Tours.\n\n<\/div>\n\n\n<section>\n\n<h2>How Refunds Work<\/h2>\n\n<p>\nIf a cancellation qualifies for a refund according to our \n<a href=\"\/cancellation-policy\/\">Pol\u00edtica De Cancelaci\u00f3n<\/a>, the refund process follows these steps:\n<\/p>\n\n<ul>\n\n<li>TQM Tours must first receive the refund from the distillery, train operator, or transportation provider.<\/li>\n\n<li>Once the partner refunds the amount to TQM Tours, we will then process the refund back to the original payment method.<\/li>\n\n<li>This process ensures that refunds reflect the actual funds returned by our partners.<\/li>\n\n<\/ul>\n\n<\/section>\n\n\n<section>\n\n<h2>Distillery Tour Refunds<\/h2>\n\n<p>\nTequila distilleries in the Tequila Valley operate under their own reservation policies. Each distillery determines whether tickets are refundable.\n<\/p>\n\n<ul>\n\n<li>Some distilleries may offer full refunds if cancelled within their allowed time window.<\/li>\n\n<li>Some distilleries provide credits instead of refunds.<\/li>\n\n<li>Some distilleries do not offer refunds once reservations are confirmed.<\/li>\n\n<\/ul>\n\n<p>\nIf a distillery provides a refund or credit, TQM Tours will pass that refund or credit directly to the customer.\n<\/p>\n\n<\/section>\n\n\n<section>\n\n<h2>Train Ticket Refunds (Jos\u00e9 Cuervo Express)<\/h2>\n\n<ul>\n\n<li>Train tickets issued by Jos\u00e9 Cuervo Express are generally <strong>-no reembolsable<\/strong>.<\/li>\n\n<li>Tickets may sometimes be rescheduled depending on availability and the train operator&#8217;s policies.<\/li>\n\n<li>Rescheduling may involve additional fees depending on how many days before the trip the request is made.<\/li>\n\n<li>Requests made less than <strong>48 hours before departure<\/strong> cannot be rescheduled according to Jos\u00e9 Cuervo\u2019s official rules.<\/li>\n\n<\/ul>\n\n<\/section>\n\n\n<section>\n\n<h2>Refund Processing Time<\/h2>\n\n<p>\nOnce TQM Tours receives the refund from the partner involved in the booking, we will process the refund to the original payment method.\n<\/p>\n\n<ul>\n\n<li>Refunds are typically processed within <strong>5\u201310 business days<\/strong> after funds are received.<\/li>\n\n<li>The time it takes for the refund to appear in your account depends on your bank or credit card provider.<\/li>\n\n<\/ul>\n\n<\/section>\n\n\n<section>\n\n<h2>Non-Refundable Situations<\/h2>\n\n<p>\nRefunds may not be available in the following situations:\n<\/p>\n\n<ul>\n\n<li>Cancellations made within the timeframe outlined in our <a href=\"\/cancellation-policy\/\">Pol\u00edtica De Cancelaci\u00f3n<\/a>.<\/li>\n\n<li>Non-refundable tickets issued by distilleries or train operators.<\/li>\n\n<li>Missed tours or late arrivals.<\/li>\n\n<li>Travel disruptions caused by road closures, weather conditions, or regional events outside our control.<\/li>\n\n<\/ul>\n\n<\/section>\n\n\n<section>\n\n<h2>Why Refund Policies Exist for Tequila Tours<\/h2>\n\n<p>\nMost tequila tours in Guadalajara require advance reservations with distilleries, drivers, and experience providers across the Tequila Valley. These partners reserve time specifically for each tour group.\n<\/p>\n\n<p>\nBecause of this, last-minute cancellations often cannot be refunded. Our policies help support the local guides, drivers, and tequila producers that make these experiences possible.\n<\/p>\n\n<\/section>\n\n\n<section>\n\n<h2>Frequently Asked Questions About Refunds<\/h2>\n\n<h3>How long does it take to receive a refund?<\/h3>\n\n<p>\nRefunds are processed after TQM Tours receives the refund from the partner involved in the booking. Once received, refunds are typically issued within 5\u201310 business days.\n<\/p>\n\n<h3>Will I receive a refund if a distillery cancels the tour?<\/h3>\n\n<p>\nIf a distillery cancels a reservation and provides a refund or credit, TQM Tours will pass that refund or credit directly to the customer.\n<\/p>\n\n<h3>Are tequila tour deposits refundable?<\/h3>\n\n<p>\nSome deposits may be non-refundable depending on the distillery or experience provider involved in the reservation.\n<\/p>\n\n<h3>Can I get a refund for the Jos\u00e9 Cuervo Express train?<\/h3>\n\n<p>\nTrain tickets are typically non-refundable, but they may sometimes be rescheduled depending on availability and the train operator&#8217;s policies.\n<\/p>\n\n<\/section>\n\n\n<footer class=\"tqm-footer\">\n\n<p>\nIf you have questions about your refund or tour reservation, feel free to contact our team.\n<\/p>\n\n<p>\nCall or text us at <strong>(872) 269-4049<\/strong> o por correo electr\u00f3nico \n<a href=\"mailto:info@tqmtours.com\">info@tqmtours.com<\/a>.\n<\/p>\n\n<p>\nThis policy may change from time to time. Please review the terms at the time of booking. See our full \n<a href=\"\/cancellation-policy\/\">Pol\u00edtica De Cancelaci\u00f3n<\/a> y \n<a href=\"https:\/\/tqmtours.com\/terms-and-conditions\/\" target=\"_blank\" rel=\"noopener\">Terms &#038; Conditions<\/a>.\n<\/p>\n\n<\/footer>\n\n<\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy for Tequila Tours in Guadalajara | TQM Tours Last updated: March 3, 2026 This refund policy explains how refunds are handled for tequila tours booked with TQM Tours in Guadalajara and the Tequila Valley. Because our experiences involve reservations with distilleries, transportation providers, restaurants, and train operators, refunds depend on the policies of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10072","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.tqmtours.com\/es\/wp-json\/wp\/v2\/pages\/10072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tqmtours.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tqmtours.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tqmtours.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tqmtours.com\/es\/wp-json\/wp\/v2\/comments?post=10072"}],"version-history":[{"count":10,"href":"https:\/\/www.tqmtours.com\/es\/wp-json\/wp\/v2\/pages\/10072\/revisions"}],"predecessor-version":[{"id":14010,"href":"https:\/\/www.tqmtours.com\/es\/wp-json\/wp\/v2\/pages\/10072\/revisions\/14010"}],"wp:attachment":[{"href":"https:\/\/www.tqmtours.com\/es\/wp-json\/wp\/v2\/media?parent=10072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}